When your order is despatched we will send you an email to notify you, and to give you a tracking number if there is one. If you need any help with your delivery please call us, we'd be pleased to assist.
Please note - we occasionally use Amazon as our delivery agent for a few selected items and postcodes - you will be emailed with details of the delivery when the order is placed. Amazon deliver in 1-2 working days.
If you order before 3 p.m. Monday - Friday your order will be despatched on the same day. If you have missed the 3 p.m. deadline and need an item urgently, do email or call us - for most of our products we can take orders up to 6 p.m. but we can't guarantee this for all items.
We use a combination of Royal Mail's International Signed For service, and a courier service. You will receive an email when you place the order informing you of the delivery method, and any tracking number. We cannot guarantee a delivery time but our experience is that most parcels for Europe arrive within 3 days (Republic of Ireland often next day) and the USA 5 days.
The cost of delivery will be added to your order automatically when you enter the delivery address as these rates are determined by country. For your guidance here are our international delivery charges:
|Republic of Ireland||£6.50|
|Europe - EU||£14.50|
|Europe - non EU||£16.50|
|USA and Canada||£14.50|